FAQ

Frequently asked questions about Smart Swing Tools indicators.

Access & Account

How do I get access to the indicators?

Visit smartswingtools.com to purchase or start a free trial. After checkout, provide your TradingView username and access is granted within minutes.

Where do I find my TradingView username?

Go to TradingView.com, click your profile icon in the top right corner. Your username appears at the top of the dropdown menu. It's not your email address.

How long does it take to get access?

Usually within 5-15 minutes. If it's been over an hour, contact support@smartswingtools.com.

Can I use the indicators on multiple devices?

Yes. Access is tied to your TradingView account, not a specific device. Use it anywhere you can log into TradingView.

Can I transfer my access to a different TradingView account?

Yes. Email support@smartswingtools.com with your current username, new username, and order confirmation.

What happens when my subscription ends?

The indicator disappears from your Invite-Only scripts. Your charts remain intact, but the indicator won't render. Resubscribe anytime to restore access.

Do you offer refunds?

Yes, within a reasonable period. Email support@smartswingtools.com with your order details and reason.

General Usage

What TradingView plan do I need?

Any TradingView plan works, including the free tier. However, some TradingView features (like certain alert types or multiple charts) require paid TradingView plans.

Does this work on all instruments?

Yes. Stocks, forex, crypto, futures, indices — anything with OHLC data on TradingView. The indicators automatically adjust decimal precision for different markets.

Does this work on all timeframes?

Yes. From 1-second charts to monthly charts. The methodology is timeframe-agnostic.

Why don't I see any swings on my chart?

Usually one of these reasons:

• Not enough historical data loaded
• Very high Swing Period setting with insufficient bars
• Zoom level hiding the structure

Try loading more history or reducing Swing Period to 1.

Can I use multiple instances on one chart?

Yes. Add the indicator multiple times with different settings (e.g., Period 1, Period 2, Period 3 with different colors) to see multiple swing structures simultaneously.

Do the indicators repaint?

No. Once a swing is confirmed, it's final. The confirmation may happen 1-2 bars after the actual extreme (waiting for the next directional bar), but confirmed swings never move or disappear.

What does "AND logic" mean?

SSI PRO requires both a higher high AND higher low for an up bar (or lower high AND lower low for a down bar). This is stricter than tools that use OR logic, resulting in cleaner swing structure.

SSI PRO

What's the difference between Swing Period 1, 2, and 3?

Period 1: Every directional bar can create a swing. Most sensitive.

Period 2: Two consecutive bars in the same direction required. Filters single-bar noise.

Period 3: Three consecutive bars required. Shows larger structural moves.

Higher periods don't miss price — they incorporate minor moves into larger swings.

What do the Pr/Px metrics mean?

Pr (Price Retracement): Current swing's range compared to the previous opposite-direction swing. Shows how much was "given back."

Px (Price Extension): Current swing's range compared to the previous same-direction swing. Shows if moves are expanding or contracting.

100% means equal. Above 100% means the current swing is larger than the reference.

What are OB Resolution modes?

How outside bars (bars exceeding both prior high and low) are handled:

• Mark as Continuation: Creates a continuation pattern showing the outside bar's internal move
• Mark as Reversal: Places swings at outside bar extremes when safe
• Skip Entirely: Ignores the intermediate move for a cleaner chart

Should I enable Gann's Exception Rule?

Generally yes, if you're using Swing Period 2 or higher. It captures price extremes that strict consecutive-bar rules might miss.

Should I enable Engulfing Logic?

Generally yes. Engulfing Logic handles complex bar sequences (Inside Bars followed by Outside Bars within larger envelopes) correctly.

With Engulfing Logic OFF, the indicator uses strict bar-by-bar classification which may produce incomplete swing lines in certain consolidation patterns. Unless you specifically need bar-by-bar behavior for comparison with other software, leave Engulfing Logic enabled.

What's the difference between CSV export and webhooks?

CSV Export: Manual, historical data dump. All swings at once. Good for initial database population.

Webhooks: Automatic, real-time. One swing per event as they complete. Good for ongoing updates.

Use both: CSV for history, webhooks for live updates.

Why are some bars highlighted blue or orange?

Blue: Inside bars (bar's range contained within previous bar)

Orange: Outside bars (bar exceeds previous bar's range on both sides)

These are special bar types that the swing logic handles differently. You can disable the highlighting in settings.

MTTP

What is MTTP?

Multi-Timeframe Turning Points. A companion indicator that shows swing structure from higher timeframes on your current chart without switching timeframes.

How is MTTP different from SSI PRO?

SSI PRO analyzes the current chart's timeframe. MTTP pulls swing structure from one or more higher timeframes and overlays it on your current chart.

Example: View daily swing structure on a 15-minute chart.

Can I use MTTP and SSI PRO together?

Yes. Many traders run SSI PRO for current-timeframe swings and MTTP for higher-timeframe context, with different colors for each.

SSI LITE

What is SSI LITE?

The free version of the Smart Swing Indicator with core functionality. Shows swing structure with basic labeling.

What's the difference between SSI LITE and SSI PRO?

SSI LITE has:

• Core swing detection
• Basic labeling

SSI PRO adds:

• All 16 metrics
• Multiple Swing Periods (1-5)
• Gann's Exception Rule
• OB Resolution modes
• Engulfing mode
• Advanced alerts with thresholds
• S/R Proximity alerts
• CSV export with pattern codes
• JSON webhooks
• Performance optimizations

Can I upgrade from LITE to PRO?

Yes. Purchase SSI PRO at smartswingtools.com. Your LITE access remains active — you'll simply have both.

Data & Analysis

Where does the swing data come from?

The indicators calculate swing structure from OHLC (Open, High, Low, Close) data provided by TradingView. No external data feeds.

Can I export swing data to Excel?

Yes. Use TradingView's "Export chart data" feature. SSI PRO adds swing-specific columns to the standard OHLC export.

Can I connect to my own database?

Yes, via webhooks. Enable JSON Webhook in settings, create a TradingView alert with your endpoint URL, and swing data is pushed in real-time.

Why do my swings differ from another charting platform?

Different platforms use different methodologies. SSI PRO uses strict AND logic with specific rules for inside bars, outside bars, and engulfing patterns. Other tools may handle these differently.

Different doesn't mean wrong — it means different methodology.

Technical

Why does the indicator slow down my chart?

Usually because Dynamic Window Drawing is disabled or you're analyzing very long history. Enable Dynamic Window and Performance Mode in settings.

What are the two timestamps in CSV/webhook data?

Extreme Timestamp: When the actual high or low occurred.

Confirm Timestamp: When the swing was confirmed as final (always after or equal to extreme).

The difference is the confirmation lag — typically 1-2 bars.

What do the pattern codes mean?

These indicate how each swing was formed structurally.

Still Have Questions?

Email: support@smartswingtools.com

We typically respond within 24 hours.