FAQ

Frequently asked questions about Smart Swing Tools indicators.

Access & Account

How do I get access to the indicators?

Visit smartswingtools.com to purchase or start a free trial. After checkout, provide your TradingView username and access is granted within minutes.

Where do I find my TradingView username?

Go to TradingView.com, click your profile icon in the top right corner. Your username appears at the top of the dropdown menu. It's not your email address or display name.

How long does it take to get access?

Usually within 5–15 minutes. If it's been over an hour, contact support@smartswingtools.com.

Can I use the indicators on multiple devices?

Yes. Access is tied to your TradingView account, not a specific device. Use it anywhere you can log into TradingView — desktop, browser, tablet, or phone.

Can I transfer my access to a different TradingView account?

Yes. Email support@smartswingtools.com with your current username, new username, and order confirmation.

What happens when my subscription ends?

The indicator disappears from your Invite-Only scripts. Your charts remain intact, but the indicator won't render. Resubscribe anytime to restore access instantly.

Do you offer refunds?

Yes, within a reasonable period. Email support@smartswingtools.com with your order details and reason.

What's the All-Access Membership?

A single subscription that includes all Smart Swing Tools indicators — currently SSI PRO and STP, plus any future releases. It's priced below the combined cost of individual subscriptions and is the natural choice if you want the complete toolkit.

General Usage

What TradingView plan do I need?

Any TradingView plan works, including the free tier. However, some TradingView features (like certain alert types or multiple charts) require paid TradingView plans. The indicators themselves have no TradingView plan requirement.

Does this work on all instruments?

Yes. Stocks, forex, crypto, futures, indices — anything with OHLC data on TradingView. The indicators automatically adjust decimal precision and label spacing for different price levels.

Does this work on all timeframes?

Yes. From 1-second charts to monthly charts. The methodology is timeframe-agnostic. STP additionally detects swings at timeframes higher than the chart (for example, weekly swings on a daily chart).

Do the indicators repaint?

No. Once a swing is confirmed, it's final. Confirmation may happen 1–2 bars after the actual extreme (waiting for the next directional bar), but confirmed swings never move or disappear.

What does "AND logic" mean?

Both indicators require a higher high AND higher low for an up bar (or lower high AND lower low for a down bar). This is stricter than tools using OR logic, which call a bar "up" if it makes a higher high OR a higher low. AND logic eliminates ambiguity from bars that moved in conflicting directions.

Where does the swing data come from?

The indicators calculate swing structure from OHLC (Open, High, Low, Close) data provided by TradingView. No external data feeds are used.

SSI PRO

What's the difference between Swing Period 1, 2, and 3?

Period 1: Every directional bar can create a swing. Most sensitive — shows all structural detail.

Period 2: Two consecutive bars in the same direction required. Filters single-bar noise.

Period 3: Three consecutive bars required. Shows only larger, sustained structural moves.

Higher periods don't miss price — they incorporate minor moves into larger swings.

What do the Pr/Px metrics mean?

Pr (Price Retracement): Current swing's range compared to the previous opposite-direction swing. Shows how much was "given back."

Px (Price Extension): Current swing's range compared to the previous same-direction swing. Shows if moves are expanding or contracting.

100% means equal. Above 100% means the current swing is larger than the reference.

What are OB Resolution modes?

How outside bars (bars exceeding both the prior high and low) are handled:

• Mark as Continuation: Creates a continuation pattern showing the outside bar's internal move — conservative, later signals
• Mark as Reversal: Places swings at outside bar extremes — aggressive, earlier signals
• Skip Entirely: Ignores the intermediate move for a cleaner chart — fewest signals

Should I enable Gann's Exception Rule?

Generally yes, if you're using Swing Period 2 or higher. It captures price extremes that strict consecutive-bar rules might miss during fast breakouts.

Should I enable Engulfing Logic?

Generally yes. Engulfing Logic handles complex bar sequences (Inside Bars followed by Outside Bars within larger envelopes) correctly.

With Engulfing Logic OFF, the indicator uses strict bar-by-bar classification which may produce incomplete swing lines in certain consolidation patterns. Unless you specifically need bar-by-bar behavior for comparison with other software, leave Engulfing Logic enabled.

Why are some bars highlighted blue or orange?

Blue: Inside bars (bar's range contained within the previous bar's range)

Orange: Outside bars (bar exceeds the previous bar's range on both sides)

These are special bar types that swing logic handles differently. You can disable the highlighting in settings.

Why don't I see any swings on my chart?

Usually one of these reasons:

• Not enough historical data loaded — zoom out or load more history
• Very high Swing Period setting with insufficient bars — try Period 1
• Line colors set to transparent or matching the chart background

Can I use multiple instances on one chart?

Yes. Add the indicator multiple times with different settings (for example, Period 1, Period 2, Period 3 with different colors) to see multiple swing structures simultaneously. This reveals nested structure — "wheels within wheels."

What's the difference between CSV export and webhooks?

CSV Export: Manual, historical data dump. All swings at once. Good for initial database population and backtesting.

Webhooks: Automatic, real-time. One swing per event as they complete. Good for ongoing updates and live systems.

Use both: CSV for history, webhooks for live updates.

STP

What is STP?

Smart Turning Points. A multi-timeframe swing detection indicator that identifies turning points across 10 timeframes simultaneously — from 15-Minute through Yearly — and displays them on a single chart.

How is STP different from SSI PRO?

SSI PRO analyzes the current chart's timeframe in depth. It draws swing lines, offers 16+ metrics per swing, supports multiple Swing Periods (1–5), includes alerts, webhooks, and detailed pattern detection. Best for single-timeframe analysis with maximum detail.

STP detects swings across 10 timeframes simultaneously on one chart. It shows where higher timeframe turning points occurred without switching chart timeframes, includes a hierarchical counting system, X-Ray structural visualization, and 63-column CSV export. Best for multi-timeframe structural analysis.

Think of SSI PRO as your microscope (deep detail on one timeframe) and STP as your telescope (wide view across many timeframes).

Can I use STP and SSI PRO together?

Yes — and they complement each other well. Many analysts run SSI PRO for current-timeframe swing detail (lines, metrics, alerts) and STP for higher-timeframe context (where are the weekly, monthly, quarterly turning points?). Use different colors for each.

When both are applied to the same chart with CSV Export enabled, the combined CSV contains columns from both indicators — single-timeframe detail from SSI PRO plus multi-timeframe hierarchy from STP.

What are the 10 timeframes?

15-Minute, 1-Hour, 4-Hour, Daily, 2-Day, 3-Day, Weekly, Monthly, Quarterly, and Yearly. Eight use period-based detection (accumulating bars until a time boundary). Two (2-Day and 3-Day) use count-based detection (consecutive directional daily bars).

What is X-Ray Mode?

X-Ray Mode overlays color-coded rectangles on the chart showing how each time period was classified: green (uptrending), red (downtrending), white (expansion), blue (consolidation), yellow (false breakout). It reveals the structural pattern behind the swing labels. See X-Ray Mode.

What is the hierarchical counting system?

Each timeframe tracks how many swings have occurred since the last parent-timeframe swing. When a parent timeframe confirms a swing, all child counters reset to 1 — like an odometer rolling over. This tells you where you are within each cycle. For example, "W-14" means 14 weekly swings since the last monthly turn.

Why do some timeframes not appear in settings?

Timeframes that can't be detected on your current chart are automatically hidden. For example, 15-Minute detection requires a chart timeframe of 15 minutes or less. 2-Day and 3-Day only appear on daily charts. This prevents misconfigured settings.

What does "CSV Data Only (No Labels)" do?

It runs all swing detection and hierarchy tracking without drawing any labels or lines. This bypasses TradingView's 500-label drawing limit, allowing you to export decades of historical swing data. The chart looks empty, but the CSV contains all 63 columns of data.

How many labels can STP show?

TradingView limits any indicator to 500 visual labels. STP's Dynamic Window system manages this automatically — it only renders labels within the visible chart area plus a buffer zone. For most use cases, you'll never notice the limit. For deep historical exports, use CSV Data Only mode.

SSI LITE

What is SSI LITE?

The free version of the Smart Swing Indicator with core swing detection functionality. It shows swing structure with basic labeling — a good way to experience the methodology before upgrading.

What's the difference between SSI LITE and SSI PRO?

SSI LITE has core swing detection and basic labeling. SSI PRO adds all 16+ metrics, multiple Swing Periods (1–5), Gann's Exception Rule, OB Resolution modes, Engulfing Logic, advanced alerts with thresholds, S/R Proximity alerts, CSV export with pattern codes, JSON webhooks, and performance optimizations.

Can I upgrade from LITE to PRO?

Yes. Purchase SSI PRO at smartswingtools.com. Your LITE access remains active — you'll have both available.

Data & Export

Can I export swing data to Excel?

Yes. Both indicators use TradingView's "Export chart data" feature. SSI PRO adds swing-specific columns. STP adds 63 hierarchical columns covering all 10 timeframes. Enable CSV Export in the indicator's settings first, then right-click the chart → Export chart data.

Can I connect to my own database?

SSI PRO supports real-time webhooks. Enable JSON Webhook in settings, create a TradingView alert with your endpoint URL, and swing data is pushed as each swing completes. STP does not currently support webhooks — use CSV export for offline analysis.

Why do my swings differ from another charting platform?

Different platforms use different methodologies. Smart Swing Tools indicators use strict AND logic with specific rules for inside bars, outside bars, and engulfing patterns. Other tools may use OR logic or handle these cases differently.

Different doesn't mean wrong — it's different methodology producing different (but valid) results.

What are the two timestamps in SSI PRO's CSV/webhook data?

Extreme Timestamp: When the actual high or low occurred.

Confirm Timestamp: When the swing was confirmed as final (always after or equal to extreme).

The difference is the confirmation lag — typically 1–2 bars. Use extreme for time-based analysis, confirm for trade timing.

Technical

What do the pattern codes in SSI PRO's export mean?

These indicate how each swing was formed structurally.

What do the Swing_Event values in STP's export mean?

These identify which timeframe fired a swing on that bar.

Still Have Questions?

Email: support@smartswingtools.com

We typically respond within 24 hours.